The Sweet Escape

Ice Cream & Gelato in Asheville, North Carolina

4.4 (220)

CategoryIce Cream & Gelato
Address27 Schenck Pkwy Ste 130, Asheville, NC 28803
StreetSchenck Parkway
AreaAsheville, North Carolina
Phone(828) 676-2336
Google rating 4.4 (220)

Hours

Monday11:30 am–9 pm
Tuesday11:30 am–9 pm
Wednesday11:30 am–9 pm
Thursday11:30 am–9 pm
Friday11:30 am–10 pm
Saturday11:30 am–10 pm
Sunday12–9 pm

About The Sweet Escape

The Sweet Escape opened in 2016, since then we have spent 8 wonderful years as a locally owned and operated, independent shop proudly serving Biltmore Park and the South Asheville Community. Here at the The Sweet Escape, we pride ourselves in being Asheville's premier frozen yogurt shop. From our pristine location to our homemade flavors, and genuine customer service, we are sure to be your sweet escape!

The Sweet Escape is one of the ice cream & gelato listed in Asheville, North Carolina. The business is registered at 27 Schenck Pkwy Ste 130, Asheville, NC 28803; use this page to check its hours, phone number and Google rating before you make the trip.

American bakeries range from wholesale operations that supply restaurants to neighborhood shops that sell bread, pastries, cookies and cakes over the counter, and many of them also pour coffee. Bagel shops boil and bake on site and sell out of favorite flavors by late morning; donut shops open before dawn and are often family-run; patisseries and cake studios take custom orders for weddings and birthdays and usually need one to two weeks' notice. Ice cream parlors, gelato shops and frozen yogurt bars are seasonal in the northern states and year-round in the South and on the West Coast. Prices are posted per item, by the dozen or by the pound, and most shops now take cards and mobile payment.

Hours are published for 7 days a week. On most of those days it is open 11:30 am–9 pm. Hours in the United States do change around federal holidays and long weekends, so a quick call before a special trip is sensible. The listed phone number is (828) 676-2336. Many businesses also reply to text messages on the same number if it is a cell phone. Its website is yoursweetescape.net, where you may find menus, price lists or booking options.

On Google it holds a rating of 4.4 out of 5 from 220 reviews, which is a strong result for an ice cream shop in Asheville and suggests consistent service.

Asheville is in North Carolina, in the Southeast, where summers are long, hot and humid, winters are mild, and afternoon thunderstorms and the hurricane season from June to November can change plans at short notice. Getting around Asheville is easiest by car; street parking is metered in busy downtown areas, and most suburban businesses have their own lot. Ride-share apps such as Uber and Lyft operate across North Carolina's larger cities, and public transit varies from extensive to minimal.

Looking for alternatives? Browse all ice cream & gelato in Asheville or explore other categories in the area from the links below. Details on this page come from public sources and may change; confirm anything important by phone before relying on it. Business owners can claim the listing to keep it up to date.

Latest Google reviews

The 5 most recent reviews shown on Google Maps. Reviews belong to their authors; read all of them on Google.

Tiffany 3 months ago

Love the yogurt, but the cleanliness was very concerning. The windows were covered in grime, and the bathroom looked like it hadn't been cleaned in weeks. There was buildup in the sink, and the floors were dirty. The yogurt stations also appeared neglected, with old yogurt sitting in the drip trays underneath. There was only one employee working, and she was on her phone at the register during my visit. The toppings looked like they had been sitting out for quite some time, and it made me question how often items like the fudge and caramel are replaced. Whoever the manager is needs to step in and help these employees learn how to properly maintain and care for the business. The current condition of the store reflects a lack of oversight and attention to detail. Cleanliness and presentation matter, especially in a food-service environment. Allowing conditions like this to continue only hurts the customer experience, damages the business's reputation, and ultimately impacts revenue.

Lindsay Goebel 3 months ago

Needs a serious cleaning. So much gunk and food under all of the benches. Looks like it’s been there for months. Bathroom was alarmingly dirty. Sad because my kids like this place, but the lack of sanitation concerns me.

Julia Moral 6 months ago

We just wanted to treat ourselves to some frozen yogurt after a difficult day and we were greeted by a sign saying β€œbe back in a min”. We proceeded to wait outside for 30+ minutes while groups of people came and went also wanting frozen yogurt. I sat and watched a young man walking back and forth, seeing the group of people waiting outside and just kept walking. The name under β€œyogurtologist” was Gage. I have to say that I am extremely disappointed with the circumstances of tonight. We ended up having to take our business to cold stone creamery down the street. The following picture is all of the people outside waiting for a chance to get some yogurt.

kdkfk 7 months ago

Me and my friend randomly came across this place and just went in. The prices were really good. We got one hot chocolate and it was insanely delicious, and it was more than enough for both of us. The worker was super nice too. Overall it’s such a cute place β€” if you ever pass by, you should definitely stop by.😍

Laura E a year ago

I’m not one to post reviews. However this mango smoothie was exceptionally awful. Please no one else fall for the $10 scam that I’m throwing away.

All reviews on Google β†—

Frequently asked questions

Where is The Sweet Escape located?

The Sweet Escape is at 27 Schenck Pkwy Ste 130, Asheville, NC 28803, in Asheville, North Carolina. Use the β€œOpen in Google Maps” button on this page for directions.

What kind of business is The Sweet Escape?

The Sweet Escape is listed as an ice cream shop.

What are the hours of The Sweet Escape?

Published hours are Monday: 11:30 am–9 pm; Tuesday: 11:30 am–9 pm; Wednesday: 11:30 am–9 pm; Thursday: 11:30 am–9 pm; Friday: 11:30 am–10 pm; Saturday: 11:30 am–10 pm; Sunday: 12–9 pm. Hours can change on holidays, so call before a special trip.

Is The Sweet Escape open on Sunday?

Yes, on Sunday it is open 12–9 pm.

What is the phone number of The Sweet Escape?

You can call The Sweet Escape at (828) 676-2336.

How is The Sweet Escape rated on Google?

The Sweet Escape has a Google rating of 4.4 out of 5 from 220 reviews.

Does The Sweet Escape have a website?

Yes, the website of The Sweet Escape is yoursweetescape.net (linked on this page).

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